We want you to be happy with your purchase!
Please read through our refund policy and let us know if you have any questions.
Brainy Bar Bank
Upon request, you may receive a full refund of your Brainy Bar Bank payment within 14 days of purchase. After 14 days, your Brainy Bar Bank tuition is non-refundable.
Please let us know if you have any questions.
Practice of the Week (POW) MBE Workshop
Upon request, you may receive a full refund of your POW payment within 14 days of purchase. After 14 days, your POW tuition is non-refundable.
Please let us know if you have any questions.
Self-Study Program
Because the Self-Study Program involves tutor feedback and SmartBarPrep (and optionally includes AdaptiBar), your refund options are more limited. Upon request, you may receive a partial refund within 7 days of purchase, unless you submit your questionnaire for feedback in less than 7 days. In this case, your refund option terminates when your questionnaire is submitted for feedback. For example, if you submit your questionnaire for feedback on the third day after purchase, you may no longer request a refund, even though you are within the 7-day refund timeframe. After 7 days, or once the questionnaire for a custom study schedule has been submitted (whichever is sooner), the add-on cost for a custom study schedule is non refundable.
The SmartBarPrep portion of your Self-Study Program tuition is NOT refundable, because it involves downloadable material from an outside vendor. If you request a refund for Self-Study, your refund will be reduced by $120. (If you opted to purchase the Smart Bar Prep FYLSE outlines as part of the FYLSE Self-Study package, this portion is non-refundable once activated.)
If you opted to purchase AdaptiBar as part of your Self-Study Program, that portion is NOT refundable through the Bar Exam Toolbox under any circumstances. Please consult AdaptiBar’s terms and conditions and satisfaction guarantee regarding the possibility of a refund from AdaptiBar. Please note that AdaptiBar access will correspond to the bar exam “season” of the exam you’re taking, if you are not taking the next exam offered. AdaptiBar offers an option to begin earlier for an additional fee, which they will contact you about directly, if relevant.
Please let us know if you have any questions.
Writing of the Week (WOW) Bar Essay Workshops
Upon request, you may receive a full refund of your WOW tuition within 14 days of purchase. After 14 days, your WOW tuition is non-refundable.
Please let us know if you have any questions.
Tutoring Packages
When you purchase a tutoring package, you’re getting a reduced rate (relative to hourly tutoring pricing) and your tutor is committing to work with you for the entire bar season.
Consequently, your refund options are limited! Please read the following carefully, and let us know if you have any questions.
- Before you start the first tutoring session, you may cancel for a full refund (minus certain fees listed below as applicable), provided the request is made within 365 days of purchase. (After 365 days, your full tuition becomes non-refundable.)
- After you complete the first tutoring session, but before you start the second session or receive any additional written feedback, you may cancel and receive a full refund (minus the fees listed below).
- The reductions in refunds are as follows (as applicable to your package):
Adaptibar: $350
BarEssays: $175
SmartBarPrep: $120
Writing of the Week/Brainy Bar Bank access (if you cancel more than 14 days after purchasing): $285
Practice of the Week access (if you cancel more than 14 days after purchasing): $149
Study Schedule (if your custom Asana project has been created for you): $200 - After you start the second tutoring session, or receive additional written feedback after the first session, your tuition is non-refundable.
- Tutoring packages are non-assignable, without our express permission.
Please let us know if you have any questions.
Thanks!
